Research is committed to protecting your privacy. You can visit most
pages on our site without giving us any information about yourself. But
sometimes we do need information to provide services that you request,
and this privacy statement explains data collection and use in those
situations. This privacy statement only applies to jnetdirect.com; it
does not apply to other online or offline Sands Research sites, products
or services. Please read the complete jnetdirect.com privacy statement.
Collection of your Personal Information
We will ask you when we need information that personally identifies you
(personal information) or allows us to contact you. Generally, this
information is requested when you are registering before entering a
contest, ordering e-mail newsletters, joining a limited-access premium
site, signing up for an event or training, or when purchasing and/or
registering Sands Research products. Personal information collected by
Sandsresearch.com often is limited to e-mail address, language, country
or location, but may include other information when needed to provide a
service you requested.
When you buy and install a new product, we may ask you to register your
purchase electronically. We keep this registration information on file
with any information you've already given us on previous visits to our
Sandsresearch.com also collects certain information about your computer
hardware and software. This information may include: your IP address,
browser type, operating system, domain name, access times and referring
Web site addresses. This information is used for the operation of the
service, to maintain quality of the service, and to provide general
statistics regarding use of Sandsresearch.com.
Sandsresearch.com also collects information about which pages our
customers visit within Sandsresearch.com. This site visitation data is
identified only by a unique ID number, and it is never linked with
personal information unless a user consents as described below.
of your Personal Information
We use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To deliver services, such as newsletters, events, training or
software, that you request or purchase.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated
information and other new services from Sands Research, if you so
To allow you access to limited-entry areas of our site as
We will merge
site-visitation data with anonymous demographic information for research
purposes, and we may use this information in aggregate to provide more
relevant content. In some limited-entry sections of Sandsresearch.com,
with your approval, we will combine site-visitation data with your
personal information in order to provide you with personalized content.
If you decline permission, we will not provide you the personalized
service and won't merge your personal information with site-visitation
We occasionally hire other companies to provide limited services on our
behalf, including packaging, mailing and delivering purchases, answering
customer questions about products or services, sending postal mail and
processing event registration. We will only provide those companies the
information they need to deliver the service, and they are prohibited
from using that information for any other purpose.
Sands Research may disclose your personal information if required to do
so by law or in the good-faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served
on Sands Research or the site; (b) protect and defend the rights or
property of Sands Research and its family of Web sites, or (c) act in
urgent circumstances to protect the personal safety of Sands Research
employees, users of Sands Research products or services, or members of
Your information may be stored and processed in the United States or any
other country in which Sands Research or its affiliates, subsidiaries or
agents maintain facilities, and by using this site, you consent to any
such transfer of information outside of your country. Sands Research
abides by the safe harbor framework as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of data from
the European Union.
Control of your Personal Information
When you register, or otherwise give us personal information,
jnetdirect.com will not share that information with third parties
without your permission, other than for the limited exceptions already
listed. It will only be used for the purposes stated above.
Registering also allows you to tell us how or whether you want
jnetdirect.com to communicate with you. After registering, you may
establish your preferences regarding communication options. You can
decide what information you want to receive and how you want to receive
it. Or you can tell us not to contact you by removing check marks from
Sands Research may send out periodic e-mails informing you of technical
service or security issues related to a product or service you
requested, or confirming you requested a product or service. You will
not be able to choose to unsubscribe to these mailings, as they are
considered an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal
information is correct and current.
Via the website you can:
View and edit personal information you have already given us at
Tell us whether you want jnetdirect.com to send you marketing
Subscribe, or cancel subscriptions, to newsletters about our
services and products.
Some services offered on jnetdirect.com may collect information that
is not accessible via the website. However, in such cases, you can
access your personal information by contacting Sands Research by
contacting one of our Customer Service representatives Monday
through Friday, between the hours of 8:30 a.m. and 5:30 p.m. MST at
your Personal Information
Sands Research is committed to protecting the security of your personal
information. We use a variety of security technologies and procedures to
help protect your personal information from unauthorized access, use or
disclosure. When we transmit sensitive information (such as a credit
card number) over the internet, we protect it through the use of
encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children's Personal Information
Sands Research is a general audience site and does not knowingly collect
any personal information from children.
When someone visits the site, a cookie is placed on the customer's
machine (if the customer accepts cookies) or is read if the customer has
collection of the site visitation statistics described above.
clicked by customers. This information is used to ensure we are sending
information customers want to read. It is collected in aggregate form
and never linked with your personal information.
Web beacons, also known as clear gif technology, or action tags, may be
used to assist in delivering the cookie on our site. This technology
tells us how many visitors clicked on key elements (such as links or
graphics) on a jnetdirect.com Web page. We do not use this technology to
access your personally identifiable information on jnetdirect.com; it is
a tool we use to compile aggregated statistics about jnetdirect.com Web
site usage. We may share aggregated site statistics with partner
companies but do not allow other companies to place clear gifs on our
account on the Sands Research Web site.
If you choose to not have your browser accept cookies from the
jnetdirect.com Web site, you will be able to view the text on the
screens, however you will not experience a personalized visit nor will
you be able to subscribe to the service offerings on the site.